Bulky Collection
Bulky Household Waste Collection
The Council operates a separate collection service for bulky household waste that will not fit in the wheeled bin.
How can I dispose of large household items?
If you have a large item, such as a piece of furniture or a fridge, which you wish to dispose of, we offer a bulky household refuse removal service. We will collect up to five household items for £28. Additional items up to a maximum of five are charged at £3 each.
There is a concessionary rate of 50% reduction for residents in receipt of housing or Council tax benefit.
If any of these items are good enough to be reused, you can also contact Newmarket Open Door. Newmarket Open Door also has a donation box for small items at the reception of the Council offices at College Heath Road, Mildenhall. Please contact them for a list of what you can donate on 01638 660900.
How can I request this service?
Requests can be made by contacting our Environmental Services team.
When will we collect?
After receipt of payment, collections are made 3 days a week, by postcode of the resident's address - see details below
Day Post code area
MONDAYS - IP27 and IP24 (Brandon/Lakenheath/Elveden)
WEDNESDAYS - CB8 (Newmarket/Exning and surrounding villages
FRIDAYS - IP28 and CB7 (Mildenhall/Red Lodge/West Row/Beck Row/Isleham
Collection point
All items need to be placed at, or adjacent to your, normal bin collection point.
What will we collect?
We will collect a maximum of ten (see details of charges above) household items such as a three-piece suite (which is classed as three items), carpets, chairs, bed, mattress, etc. The general rule is; if you would take it with you when you move house, it is likely to be suitable for this service.
Please note the following before requesting the service:
- One carpet must be manageable by two people, otherwise cut into pieces, rolled and tied
- Carpet does not include underlay. This is a separate item
- One wardrobe does not mean a full bedroom suite
- Items should not be filled with other rubbish
- Items must be easily accessible and placed at one point, outside the property
- Only items listed will be removed, any additions must be done on a separate request
- If two identical items are found on site but only one is stated in the request for collection, NONE of the items in question will be taken
What won't we collect?
- General builders waste
- Gas bottles
- Sheds
- Greenhouses
- Bags of rubble
- Fence panels
- Concrete posts
- Car/motorbike parts
- Garage doors/window frames
- Christmas trees
- Garden waste, for example trees
- Asbestos
- Fluid containers, for example drums
- Large gates
- Wire fencing and large fire surrounds
- Doors - internal or external
How can I dispose of other items?
You can take your household rubbish or items to a Suffolk County Council household waste and recycling centre. Please check their website before you travel
Related links:
Waste and Recycling
Department: Environmental Services
Email: sort-it@forest-heath.gov.uk
Tel: 01638 719284
