Disabled Facilities Grants and The Home Improvement Agency
If you require further information please contact our Environmental Health Team:
Email: es@forest-heath.gov.uk
Telephone: 01638 719733

Forest Heath offers financial assistance towards adaptations to the homes of our disabled residents.

We are working with a Home Improvement Agency (HIA), Hanover at Home, to deliver the necessary facilities and adaptations. The HIA will act as a central liaison point throughout the entire process and ensure the specified works are carried out satisfactorily to meet the needs of the resident. These works must be specified by an Occupational Therapist who will firstly make an assessment of essential needs. The HIA will then work with us to adapt the home of the disabled person, which will normally be owned or privately rented.

The HIA provide services enabling vulnerable people to continue to live independently, safely and securely in their own homes for as long as possible to improve their health and wellbeing.

We have made a commitment within our Housing Strategy to develop the effectiveness of these services for older and disadvantaged residents. Our policy will be to try and assist our most vulnerable residents improve their homes as we know that better housing means better health.

You can obtain more information and access these services by contacting 01638 719354, alternatively contact Suffolk County Council's Adult & Community Services (Enhanced Customer First) on 08456 023023  if you wish to have an initial assessment of your needs.

If you are a disabled tenant of a Registered Social Landlord you should contact your Landlord for further advice or 08456023023 ( details above) for an initial assessment.
My Neighbourhood
Forest Heath District Council
District Offices
College Heath Road
Mildenhall
Suffolk IP28 7EY
Tel: +44(0)1638 719000
Out of hours emergency number for all Forest Heath District Council services
01284 763252