Housing in Forest Heath
      
                                            WaltonsWay1

 On this page you will find information on the following:

  • Applying for housing
  • Housing advice and homelessness
  • Housing development
  • Home-Link
  • Kings' Forest Housing
  • Mutual Exchange
  • Energy efficiency

Applying for Housing

Forest Heath District Council operates a Choice Based Lettings Scheme called Home-Link. This means that available properties are advertised every two weeks and you will need to express an interest in any property that you are eligible for. To be part of the scheme you will need to register with the Council first and have your application assessed.

To register with the scheme and to view the scheme user guide which explains how the scheme operates, please click here and you will be redirected to the Home-Link website.

Follow this link to find out more general information about Choice Based Lettings and to view some frequently asked questions.

To contact the Housing Options Team, please call 01638 719345.



Housing Advice and Homelessness

We are responsible for offering housing advice and preventing homelessness in the Forest Heath area.

If you would like to speak to someone about your housing situation and possible options or you are threatened with homelessness, call 01638 719345 for advice Monday to Thursday 8:30 am to 5:00 pm, and Friday 8:30 am to 4.30pm.

If you require emergency assistance when the office is closed you can call our out of hours number 01284 763252.

Follow this link to more information about housing advice.

 

Housing Development

We also play a strategic role in housing development and building new affordable housing.  If you would like to speak to someone about housing development, call 01638 719347.  Follow this link to more information about housing development.



Home-Link

In partnership with Kings' Forest Housing, we have changed our lettings procedure from an allocations system to a choice based lettings (CBL) scheme. The scheme is called Home-Link and it started on 22 February 2008.  Follow this link to more information about choice based lettings, and this link to go to the Home-Link website.


 

Kings' Forest Housing

Kings' Forest Housing owns and manages the majority of social housing in Forest Heath.    


If you have an issue with your landlord, then you need to contact Kings' Forest Housing on 0845 6013390. 

If you need to contact Kings' Forest Housing about out of hours emergency repairs, call 01362 697194.

Follow this link to the Kings' Forest Housing website.



Mutual Exchange

Mutual exchange is for social housing tenants who want to swap their house. If you live in a council house or housing association property you can register on the HomeSwapper website and swap your home for a new home anywhere in the UK.
Follow this link to the HomeSwapper website.



Energy efficiency

Follow this link for more information about making your home energy efficient

My Neighbourhood
Forest Heath District Council
District Offices
College Heath Road
Mildenhall
Suffolk IP28 7EY
Tel: +44(0)1638 719000
Out of hours emergency number for all Forest Heath District Council services
01284 763252