Making a Payment

There are lots of ways you can pay us:


By Direct Debit

  • Council Tax - We now offer a choice of two payment dates for Council Tax: the 1st or the 15th of the month.  You can also choose to pay over 10 or 12 months.  For a Direct Debit mandate please email counciltax@angliarevenues.gov.uk or telephone 01842 756567.
  • Business Rates - Direct Debits are collected on the 15th of the month.  For a Direct Debit mandate please email nndr@angliarevenues.gov.uk or telephone 01362 695333.
  • Other regular invoiced services (sundry debtors – eg, pendant alarms, trade refuse, business unit rents etc) - For a Direct Debit mandate please call 01638 719707.

Online

  • By debit card - You can pay Council Tax , Business Rates and overpayment of Housing Benefit.
  • By credit card or debit card - You can pay invoices.  There is a 1.85% charge added to the total amount if you pay by credit card.

For more information about online payments, follow this link.

Note: The email receipt  service is currently suspended and will result in an error message.  Despite this, your payment has gone through if you reach the receipt page.  Please print your receipt.  Sorry for the inconvenience.

To go directly to our payments page, follow this link.


By bank payment


You can instruct your bank to make regular payments to us.  Please contact us for details of the information you must give to your bank. 
 

By telephone


We have a new automated telephone payment system.  For more information, follow this link.  To use the system, call us on 01638 716980 and use it to pay Council Tax, Business Rates, invoices, etc.  The system tells you step by step what to do.


By cheque


Send a cheque to Forest Heath District Council, District Offices, College Heath Road, Mildenhall, Suffolk, IP28 7EY.  Please quote your reference number when making a payment.  You can request a receipt.


At a Post Office


You can pay at your local Post Office, but an additional charge will be made.  You must quote your reference number.
 

By credit card


Credit card payments can be taken for any service except Council Tax, Benefit overpayment, Business Rates and industrial rents.

 

In person


Payments, by cash, cheque, debit card or credit card can also be made at any of our three offices.  Follow this link for address and contact details.


Financial difficulties


If you anticipate difficulties in paying, please contact us before the due date using the address shown on the bill or by contacting the relevant section below:
  • Council Tax – 01842 756567
  • Business Rates – 01842 756568
  • Sundry Debtors – Please ring the originating department as shown on the top of the invoice

 

My Neighbourhood
Forest Heath District Council
District Offices
College Heath Road
Mildenhall
Suffolk IP28 7EY
Tel: +44(0)1638 719000
Out of hours emergency number for all Forest Heath District Council services
01284 763252