We are no longer able to accept cash
payments at any of our offices in Mildenhall, Newmarket or Brandon.
However, we want to make paying your bills as easy and convenient
as possible so, in addition to the methods of payment listed below,
you may also request a letter with a bar code, enabling you to pay
cash at any shop displaying the PayPoint symbol or at any Post
Office.
There are lots of ways you can pay us:
By Direct Debit
- Council Tax - We now offer a choice of
two payment dates for Council Tax: the 1st or the 15th of the
month. You can also choose to pay over 10 or 12 months.
For a Direct Debit mandate please email
counciltax@angliarevenues.gov.uk
or telephone 01842 756567.
- Business Rates - Direct Debits are collected
on the 15th of the month. For a Direct Debit mandate please
email
nndr@angliarevenues.gov.uk
or telephone 01362 695333.
- Other regular invoiced services (sundry debtors – eg,
pendant alarms, trade refuse, business unit rents etc)
- For a Direct Debit mandate please call 01638
719707.
Online
- By debit card - You can pay Council Tax ,
Business Rates and overpayment of Housing Benefit.
- By credit card or debit card - You can pay
invoices. There is a 1.85% charge added to the total amount
if you pay by credit card.
Follow the link for
more information about online payments.
Note: The email receipt service is currently suspended and
will result in an error message. Despite this, your payment
has gone through if you reach the receipt page. Please print
your receipt. Sorry for the inconvenience.
Follow the link to go directly to
our payments page.
By bank payment
You can instruct your bank to make regular payments to us.
Please contact us for details of the information you must give to
your bank.
By telephone
We have a new automated
telephone payment system. To use the system, call us on
01638 716980 and use it to pay Council Tax, Business Rates,
invoices, etc. The system tells you step by step what to
do.
By cheque
Send a cheque to Forest Heath District Council, District Offices,
College Heath Road, Mildenhall, Suffolk, IP28 7EY. Please
quote your reference number when making a payment. You can
request a receipt.
At a Post Office
You can pay at your local Post Office, but an additional charge
will be made. You must quote your reference number.
By credit card
Credit card payments can be taken for any service except Council
Tax, Benefit overpayment, Business Rates and industrial
rents.
In person
Payments, by cash, cheque, debit card or credit card can also be
made at any of our three offices until 30th January
2009.
Follow this link for
address and contact
details.
Financial difficulties
If you anticipate difficulties in paying, please contact us before
the due date using the address shown on the bill or by
contacting the relevant section below:
- Council Tax – 01842 756567
- Business Rates – 01842 756568
- Sundry Debtors – Please ring the originating department as
shown on the top of the invoice