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01284 763252

Freedom of Information Act

For further information or to email your request please contact Legal Services

A Guide to Freedom of Information at Forest Heath

Freedom of Information LogoUnder the Freedom of Information Act 2000 anyone can ask Forest Heath District Council for information which it holds.

You do not need to give a reason for asking but if you do it will help us identify all relevant information and tell you about it.

A great deal of routine information about Forest Heath and our services can be given directly in response to telephone calls and letters. A specific request must include your name and an address where we can reply to you. An email address is sufficient. A request for information form that you can use is available to download from this website. You can print the request form out, then fill it in and post it to us. The return addresses are contained in the form.

It is our duty to provide you with advice and assistance in connection with your request.

You should receive the information in four weeks (20 working days). If we are unable to provide the information (or part of it), we will explain why.

We may decline your request if the information you are seeking is within an exemption under the Freedom of Information Act.  If we refuse your request, we will explain why and set out the exemption we have applied.

We may also refuse requests if we feel that they are repetitive or vexatious, or would disrupt our services.

In certain circumstances we can request a fee. This will only normally happen if the request would cost us more than £450 to comply with. If we feel a fee is payable we will advise you and set out the basis for making the charge. When a fee is due our duty to reply within 20 working days is held in abeyance until the fee is paid.

To help you, we have compiled a Publication Scheme. This is a list of everything we publish, and any prices that may apply. Our current scheme can be downloaded from our website or you can ask for a paper copy.

If you disagree with our response to your request, we will carry out an internal review through our complaints system. If you are still unhappy, we will explain how you can appeal to the Information Commissioner.

Find out more about Freedom of Information at the website of the Information Commissioner.

 

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Forest Heath District Council District Offices, College Heath Road, Mildenhall. Suffolk IP28 7EY Tel: +44(0)1638 719000