Providing a reliable site

We aim to provide a reliable and consistent on-line service to our customers.  This means that you should expect our website to have 100% availability and that we should do everything possible to ensure this.

We do this by asking an independent company  to monitor our website.  Follow this link to view their monitoring report.

Providing a popular site

Website statistics

	Page Views	Unique users	User sessions
June 2008	148,666	11,457	108,745
May 2008	112,911	11,061	88,660
April 2008	50,556	11,303	16,271
March 2008	42,991	10,659	14,378

Page views

A page view is each time a visitor views a webpage on the site.

User sessions

A user session (sometime referred to as a visit) is the presence of a user with a specific IP address who has not visited the site recently (typically, anytime within the past 30 minutes).

Unique User

A unique user is, for a specified period of time such as a day or month, an individual that has visited the Web site.